No Kwik Fix from sales tactics that catch out a ‘retired demographic’
Last August my 90-year-old mother-in-law was cold-called by a company- called Kwik Fix and persuaded- to take out a £199…
Red tape puts off firms from taking on apprentices
Bureaucracy is the biggest factor putting off insurance companies from taking on apprentices, according to delegates at the inaugural CII…
Zurich hires new broker market lead for Scotland
Zurich has promoted David Brown to head of broker market for Scotland. Brown joined Zurich from NFU Mutual in February…
Jelf buys loss adjuster Hamilton Bond
Broking group Jelf has bought Worcester-based claims consultant and loss adjuster Hamilton Bond Group. Hamilton Bond founder and managing director…
Aviva puts forward plan to cut £2.5bn cost of whiplash claims
New proposals in the report, Road to Reform, include: A reduced limitation period – all whiplash and soft tissue injuries…
Direct Line beats 2013 COR target thanks to reserve releases
Direct Line Group has beaten its 2013 combined operating ratio (COR) target of 98%, reporting a 96.1% COR for the…
Retiring Deloitte partner Ian Clark joins Gallagher
Arthur J Gallagher has hired Deloitte Partner Ian Clark as a strategic business consultant to its UK and international operations.…
Digital transformation is key to profitability – report
Digital channels, especially mobile, are the greatest tools for insurers to increase profits and retain customers, according to The World…
Swinton launches £7.5m television ad campaign
Decision marks return to TV after seven-year absence. Swinton Insurance has confirmed the launch of a new £7.5m television advertising…
Direct Line enjoys 70% post-tax profit surge for 2013
Insurer sees 2013 profit jump to £312.8m from the £184.3m recorded for 2012. Direct Line Group (DLG) has reported a…